Fundraising policies

What you can raise for

• Emergency expenses, housing and rent, medical costs, family hardship, starting over, divorce or separation, job loss, education, funerals and memorials, disaster recovery, community assistance, and other legitimate personal needs.
• Not allowed: anything illegal, gambling, weapons, adult content, investments or business capital raises, political campaigns, and raising for someone else without their consent.

Review before publishing

Every Rally enters a review queue. A human reads it before it goes live. Campaigns that fail a required check are not published. Drafts stay private to the organizer.

Verification

• A verified badge appears only after recipient verification has actually been completed and recorded by our team. It is never applied automatically.
• Verification confirms eligibility to receive funds. It is not an endorsement of the story, and it does not replace a donor's own judgement.

Fraud, duplication and abuse

• We look for duplicate campaigns, reused images, mismatched beneficiary details and reports from the community.
• Anyone can report a campaign from its page. A campaign can be suspended while a report is reviewed, and confirmed fraud leads to suspension, refusal of payouts and referral to the payment provider.
• Rate limits, server-side validation and permission checks apply to every write on the platform.

Refunds and disputes

Refunds and chargebacks follow the payment provider's rules. Where we suspend a campaign for breaking these policies, we review eligible donations and refund through the provider where the rules allow.

How the money moves

• Donations are collected by an approved payment provider. Rally records the gift, the platform fee and the processing fee separately.
• Available funds are paid out to a verified recipient account. Rally does not display money as paid out before the provider confirms it, and does not offer instant payouts.
• If the required marketplace payment integration is not connected, Rally runs in a clearly labelled test mode and processes no real donations.