Contact
Talk to a human
Support messages are stored as cases with a timestamp and are written to our audit log when they're handled, so nothing disappears into an inbox.
Report a campaign
Fastest route: open the campaign and use its report button. It goes straight into the human review queue with the campaign attached.
Verification or payouts
Organizers can request recipient verification from the payouts page of their account. We review eligibility before any payout is released.
Locked out, refunds, anything else
Send us a message below. Include the campaign link or the receipt code if you have one — it gets you a faster, more specific answer.